Bioware's "epic community" fail

by Svelmoe 31. March 2010 12:25

Bioware have just recently announced its big community event for celebrating its 15 years.
It was hyped up with a count down on multiple of Bioware's subsites and had many people speculating what the counter was for.
It could be announcements for Dragon Age Origins 2, Mass Effect 3 or have something to do with the Old Republic MMO and what not.

But it was revealed to be some sort of auction system where you could win many prizes via tokens which could be earned in different ways by spamming up forums and twitter and so on.
That was supposed to show Bioware's appreciation for its ..... "community".

Funny thing though - contest rules removed all other countries then the US and even Florida and New York. That means - this big community event was limited to one country, well most of one country.

Needless to say that Bioware's community is thus excluding a huge segment of people who otherwise thought they were part of the community. Say for example the Canadians - after all Bioware was original Canadian. And the Europeans are not a part of the community either.
Now most gamers in the EU are accustomed to US based companies not caring one bit about them, however the forum complains still rose quickly because - after all - it was supposed to be a "whole community" event.

YouTube videos started springing up, complains on various Bioware related forums, twitter and what not.
This have now resulted in this apology from high on up in Bioware

Hi everyone -
The BioWare Bazaar was launched this week as the start of a year-long celebration around BioWare’s 15th anniversary.

We recognize that BioWare has a global community, and the Bazaar this week was originally intended to be an international event to reflect our truly global fanbase. Unfortunately, we encountered some last-minute legal complications around how contests can be structured in different parts of the world that prevented us from including all territories in this first event, even though that was our original goal.  And for that, we sincerely apologize – our goal with this sort of celebration is to show all our fans worldwide how much we appreciate your support!

BioWare definitely really values all members of our world-wide Community, no matter where you live.  Accordingly, in the coming weeks, we will be announcing details about future events specifically for fans living in those territories which were excluded from participating in the first BioWare Bazaar.  The future events will be a bit different from the first Bazaar in how they’re set up and structured, but our goal is to feature the same caliber of awesome prizes and great BioWare collectibles.  We’ll announce more details in the coming weeks :)

The reception from those fans who have been able to take part in this first event has been incredible – thank you for participating! - and we’re looking forward to future events where we can enable fans from additional territories to also join in the fun.
Thank you all for your continued and ongoing support and participation in the BioWare Community – we really appreciate all your support over the past 15 years, and the future will be even brighter!

Sincerely,
Ray Muzyka and Greg Zeschuk
Co-founders, BioWare

Now - I know I'm cynical, but frankly - this apology makes Bioware seem all that more incompetent.

Who on earth launches a big celebratory "community" event without clearing the legislation out beforehand? Last minute complications, indeed.
Did they have a meeting and decide "Oh swell, let's make this and then just worry about legality afterwards" ? Doubtful.

They knew this would happen - they knew they were US-centric (once more). They're not amateurs, so last minute complications sounds very hollow.

What will be interesting to see is if the "future events" will exclude the Americans due to "legal complications" or if Bioware never would risk "upsetting" their community, only the rest of us.

All in all - poor poor management of Bioware. Epic fail is becoming an internet "meme", but in this case - it does fit.
Hyping up an event for the community only to ignore huge segments and thus tell them they're not part of the community and do not count.
That's indeed an epic fail of a gaming company like Bioware.

Getting a cheque in the mail

by Svelmoe 2. February 2009 20:56
So I had changed provider for unemployment insurance and then I received a cheque in the mail from my old provider because I had paid too much due to the change. This got me a bit annoyed. No - not because I got money back (duh) but because I got in as a cheque which meant I had to go to the bank, which I do like once or twice a year ... usually to deposit cheques. Banks are never open so I had to leave early from work to make it as well. What annoys me though is that these people have my account number, and they might as well just post money directly into my bank account without ever needing me to go to the bank. Sure - no doubt they do it this way and hope people forget to deposit the money. But the worst part is that in this day and age of electronic payments companies have started charging a handling fee if you pay money to THEM as anything but electronic payments, for example by giro payments. So that was what made me annoying because they did NOT include a handling fee in the money they refunded to me. It would only be fair if they gave me 20-50 DKK more as well for the inconvenience of having to handle the cheque, just as they expect me to pay them when doing it to them. So I thought of sending a bill for them for handling of the cheque - but well - I visited the bank and deposited the cheque anyway. But what applies for money to them, should in my view also apply for money from them

Tags: ,

Society

Pet peeves when surfing

by Svelmoe 27. May 2008 06:54

People who tell me useless stuff about my own computer or origin.


Sometimes when I surf into specific pages, either when looking for blogs or pieces of information regarding issues, or when I’m just plain surfing I’ll notice the “You are using Windows Vista” notice somewhere on the page. Or “You are coming from Denmark”, “Your IP is….”, “You are using Firefox/IE/Opera”, “Your resolution is ….”

 Firstly – I know which OS I’m using. I do not need some random webpage to tell me. I know where I live, at least I better because otherwise it is difficult getting around. And my browser, yes, I am pretty sure I know that as well.  Let me rephrase … if you don’t know what OS, Browser or your country of origin is …. Then what the heck are you doing surfing around random web-pages anyway. There are more important things for you to do right now. I do not need web-pages to tell me this.
The IP one is marginal useful, but – well, if I need to find out my IP I do not need it when I surf into somebody’s random blog, but rather when I visit a service which is designed to tell me that.
I mean come on – that is soooo 1995 right there. Get into the new millennium – the web isn’t new anymore.

Sound.


What is up with sound on web-pages or in advertisements? Is there anything more annoying? (well, yeah – there are the adverts which roll over content *WITH* sound)
I do not care that you have a midi file or whatever with *plink plonk* that you think sounds good. And if you want to have it there, then put up a link so I can choose to have sound. Don’t just start playing it automatically, it is annoying and it is horrible to listen at.

Google advertisements.


Granted, they are less invasive then so many other forms of advertisement but why oh why must everybody’s cat and dog have Google advert on their page now. Did somebody sell you a book on how to get rich quick? The only get rich quick scheme which works is writing a book about “Get rich quick schemes”. Many people are stupid enough to buy.

Other advertisements.


Well those I can at least block if I choose and if they are disruptive. Currently – there is one website out online I do not block advertisements on.
These adverts are getting more and more invasive in their constant struggle with us who block them. Sound, roll over content (and often doesn’t roll back so you can’t click content *aaaarrrrgghhh*), movies etc. Thank god for 20 mbit download.

All other things which require me to download plug ins.


Yes yes, I’m sure you can make nice and perdy web sites using Flasssh, Silverlight, Air or what the heck it is called - but I do not want that on my computer. It is not user friendly, it is pointless – it is fluff – it is so you can feel good about yourself and not so you can deliver your information easy and fast. I’ll block it whenever I can, because it is just an added layer to download. On this point I do long back to the days of 28kbs modems, because at least then people knew to optimize a webpage and not plaster it with useless stuff ….. oh - well some of us knew.

Well, I have many more pet peeves, but this’ll have to do for now.

The pope speak

by Svelmoe 17. April 2008 10:38

In the light of the number of scandals which have been seen in various public media involving catholic clergy over the years, I fell over the reporting of the Popes speech.
It can be seen here at the New York Times

Being atheist I’m sure there would be many passages in the speech which I would disagree with (strongly), however one snippet which I felt was ….. especially worrying, was the following:

What does it mean to speak of child protection when pornography and violence can be viewed in so many homes through media widely available today? We need to reassess urgently the values underpinning society, so that a sound moral formation can be offered to young people and adults alike.

I do not care how much pornography and violence you watch in your everyday life, but whenever you see a child only one thing should be going through your mind … it is a child and “you” are an adult.
Trying to blame “society” for people’s abuse of children is such a cup out that I can’t believe that any sentient person could even said that without some sort of hidden agenda, which obviously for this guy looks to be trying to take some heat of the catholic church in lieu of these child-abuse scandals which have been revealed. 

On top of this, what the does it matter that if somebody else is watching all that porn and violence, it have still been clergy which have abused children as well. Do they also watch all that porn and violence which warp them? Leaders of faith indeed.

I am personally atheist but I do respect people’s entitlement to their faith as long as they leave me and mine alone, but this …. I can’t believe the head of one of the largest faiths publicly tries to place responsibility for people’s abuse of children on something as society.  No matter what – it is a child.

Now sure, I do very well know the fact that (hopefully) only a small amount of clergy abuses children, and other people also abuse children – but in my view the instant we start to shift responsibilities away from the individual doing the violations onto something as vague and intangible as “society” it is a worrying step away from accountability.

 

Religion in IT

by Svelmoe 17. January 2008 12:45

Now, I’m going to start with a big generalization here. The majority of people I know within the it-buinsess are either a-religious, anti-religious or just agnostic, and I expect this holds true for the majority of it-people in our parts of the world.

Then why is it that whenever a discussion takes place regarding various it-aspects, that it bears so many traits similar to religion?
The most obvious issues currently are the ever popular Microsoft versus …. well everybody.

Watching a debate where Microsoft or a MS product is mentioned often turns into an religious anti-/pro-Microsoft bickering match.
“My God is installed on 80% of computers”
“Yeah, but My God can run on 16 MB Ram”
“My God outsells your God”
“My God is free”

Yadda yadda yadda….. and thus it goes. And if people think that – oh, well it is because M$ is the “evil empire”, well – consider Apple.
Its religious following often clashes with pretty much anybody else.
“My God is pretty to look at.”
“My God is easier to upgrade.”

And it has been like this for a loooong time. Remember Quake and Duke Nuke’m 3D?
“My God is real 3D.”
“Yeah, but My God doesn’t look like brown blurry dots.”

But, is it because “we” are non-religious people, and everybody needs to have something fundamental to believe in, so we substitute our religious struggles with (irrelevant) other principles?

Now, personally, I’m lucky that I have few (if any  ) principles, because it makes it so much easier to view the madness around. Sure, I primarily use Microsoft products – however, I also use Open Source products where I feel they are supriour – FireFox being a great example, or this blog-engine. I care little about Open Source vs. Closed Source, as long as the product has superior cost-benefit for me…… meaning what does it “cost” me (time, money) versus what I can get out of it.

It is good to be pragmatic.

Cyclist rant - not the way you think....

by Svelmoe 19. October 2007 13:37

I’m going to rant a bit today (quell suprise ?), and today it’s going to be about …. bicyclists.
Living in Denmark, we have a pretty extensive traffic net for cyclists, and the traffic laws benefit this type of transportation, and in fact it is my favored one as well, to the degree that I’ve never bothered getting a driver’s licenses. Why do that, when I can get where I need to go as fast, much cheaper and much healthier then using a car …. well, most of the time anyway.
‘Cause biking exposes me to my main pet peeve in the traffic, which is other cyclists.
Being a cyclist myself, I really get to see all the stupid and annoying thing other cyclists do in the traffic, and I fully sympathize with the drivers who get annoyed by these moving speed bumps.
Everybody who’ve ridden a bike knows the types I’m talking about, and thankfully, having been hit once to many times by the pavement via automobiles and lorries, I myself now mostly bike very politely, yet I have these urges to do bodily harm to other cyclists cause of their inconsiderate movements.

1) My main pet peeve of these annoying moving speed bumps are the ones whose life is so danged interesting, that they are forced to talk on their cell phone while biking. Easily identifiable by their wobbling movement across the entire path with just one hand on the handlebar (if you are lucky) while they have to convey their fascinating life via the phone at the total disregard of their own safety and worse … others.

You see, I have little problem with people doing reckless behavior, if they’d only take themselves down – however more often than not, innocent people get hurt.
Now, I usually bike at a decent speed – not especially fast as such, just around a couple of twenty km per hour, but still fast enough that I’ll have to overtake most of these people, and I must admit that I have a secret fantasy of jamming a stick into their front wheel while they do this – I think, fair’s fair – quid pro quo and all that.
Of course, being the gentle and respectful human being I am, I would never do this in real life, but a guy can fantasize.

2) In the same group are the one who’re texting on their cell while biking. In fact I might be tempted to label these as worse than group number 1, cause they at least look where they are going most of the time. These texting menaces mostly look down as their thumb dances across the phones keypad … where was my stick?

3) Another group I dislike in the traffic is the ones who just can’t seem to keep their bike going in a somewhat straight line, but have to utilize the entire path akin to how we see people stopped for drunk driving stumble along.
These people fascinate me as much as they scare me. If they truly are that taxed by cycling, you’d think that the old geometry knowledge from preschool: “The straight line between two points is the shortest path” type thing would really come in handy. But apparently they are so tired from their long bike ride that they hardly have the strength to keep the bike going straight, so they’ll take the double length route from the left, to the right, to the left, to the right of the path. These people are annoying to overtake, because if you startle them by passing – then they’ll surely swing out a lot.

4) Group 3 is often the same people who find it so taxing to bike through the city that they look like a non-epo doped rider going up Alpe d’huez in Tour De France.  They seem to have to touch the handle bar ever second thread with their forehead.
At least these people aren’t dangerous, just amusing.

5) Finally comes the group of oblivious people. These – people – seem oblivious to what else goes on in the traffic, so they’ll come from a side path, just straight out in front of you, or worse – motorized traffic … or is that worse, I forgot.
They are also the group who find it fun to ride half way across a traffic light while waiting for it to turn yellow, so they can ….. slowly ….. ride along, simply cause they are too impatient to wait for green. Or at least it might because they are too impatient, but it could also be that because they bike so slowly, that they do not have 5 seconds to wait. I do not have count on how many times I’ve seen a car come late and run a red light from the other direction, simply because he knows that it is still red or yellow for other traffic, this group of cyclists are just waiting to get run down.


Now, I’m by no means a perfect cyclist myself but I do signal in the traffic, I keep a sharp eye as to minimize problems for myself and that is why I see these people – or moving speed bumps as was mentioned to me by a friend several years back. At least I do not belong to any of these groups.

And of course, I would never wish bodily harm on other people (okay, that’s a lie – some are just so reckless, that I would not mind nature taking its cause, as long as nobody innocent gets hurt) but the apparent lack of respect for other people just annoys me.
Rant off for today.

About Svelmoe

My real name is Allan Svelmøe Hansen.

I live in Denmark, where I work as a developer for hedal:kruse:brohus using SQL Server and the .NET framework since 2004. Svelmoe.dk is a place for my every day thoughts and reactions and the occasional technical blog entry.

I also blog about SQL and MS SQL Server at www.execsql.com so in case you are looking for more about that, please visit that website.



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