Some time ago I was reading a magazine from a professional organization I’m a member of.
It said that in England, IT people and office workers were spending about half an hour a day on services such as YouTube, Facebook and MySpace, which equated to a huge number of lost revenue a year. The original survey was performed back in
January .... yes I’m a tad out of the loop. Anyways....
Even though the piece did list a number of benefits; building relations and a fast way to information, it did focus heavily on the loss it caused.
So what striked me most about this piece was how the loss was actually made up because it looks to be half hour used equals a half hour “lost” productivity.
There was little mention on whether people were doing this on their breaks or in the work time. That alone is the first caveat that something was ”off” with this.
I doubt most people can work a full 8 hours a day without any form for break. So what if this half hour takes place in a timeslot which otherwise would be used to .... say, take a break. Then it can’t be lost productivity, ‘cause that implies 100% productivity in a work day.
Now, I’m a programmer, and as such I spend almost my entire workday behind the computer, and yes, I do venture into Facebook once a while or look at some videos on YouTube, however I generally also work enough hours that breaks are warranted. And when taking a break, sitting behind the computer – it is easy to just alt-tab over to a browser, and do a little light surfing or “networking”.
Funnily enough, then in the same magazine two pages prior to this piece, there was another article which stated that “small talk” was important to build social relations around the office. Basically a positive form of gossip, water cooler talk, because it helped you connect with your colleagues and possible find out more personal stuff about them, or even work related information. Now I know it wasn’t the same author of both articles (I hope) and the sources for the information likewise, but I find it fun how one type of “wastefulness” can be considered beneficial and the other as loss of productivity. Also when considering that nobody can be fully productive 100% of the time, and that “half hour” relaxation might mean that people actually work a half hour faster than they normally would do.
Personally I think – especially for people in my line of work, those social networks like Facebook for example is the new water cooler.
I rarely use facebook for many usefull things, other than as a method of keeping up with friends, but most of my colleagues – and even bosses – are on my friend list on Facebook (and LinkedIn, my other social network I visit - linkes to my profile are found under links to the right). It provides easy “openers” for small talk at work; which statements the persons have posted, quizzes taken and all such things.
So is the “loss of productivity” bad, or is it a new method with which you can connect with your colleagues on another more personal and informal level? Is it the new water cooler, or just an alternative to the “how about that weather” opener?
Well, as long as I know that these sites do not interfere with work – and of course, if usage of them becomes a problem for a person, like an addiction, then something must be done – then I’ll continue to use them because “small talk” *is* important and a remark dropped on a social network is a good opener.